1
Initiation – From idea to clear brief
We start with a short discovery call or workshop to understand your context, constraints and goals. Together we define the problem, success criteria and timelines.
How we work
A clear roadmap from first call to handover.
LOTS Insights runs programs in focused, collaborative phases so clients know what is happening, what is next, and which decisions sit with whom.
5 phase delivery model
2
Group analysis – Listen to the people who use the tools
We speak with the key teams – management, operational staff, and sometimes end users – to map existing processes and pain points. This keeps the solution grounded in reality.
3
Benchmarking & review – Learn from what already works
We benchmark against similar projects, existing tools and best practices. This helps us choose the right architecture, tech stack and delivery model for your organisation.
4
Review & restructuring – Design the future workflow
We propose an improved process and system design, then work with you to refine it. This can include prototypes, diagrams, and a delivery roadmap broken into phases.
5
Project closure & handover – Support after go-live
Once the solution is in production, we run a closure review: lessons learned, documentation, handover and training. For long-term projects we stay on as a partner for support and iteration.